These Terms and Conditions (“Terms”) govern your use of our website, services, and any interaction you have with our business. By accessing or using our site or services, you agree to these Terms in full.
If you do not agree with these Terms, please do not use our website or services.

1. Introduction

Diesel Doctors operates as a full-service truck, auto, and diesel repair shop in Baltimore, MD.
We provide professional vehicle repair, maintenance, tire, and emergency roadside assistance services.

By visiting our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Services Provided

Our services include, but are not limited to:

• Truck repair

• Auto repair

• Vehicle maintenance and diagnostics

• Diesel engine repair service in Baltimore MD

• Emergency roadside repair

• New and used tire sales

• Tire change service

We reserve the right to modify, expand, or discontinue any service at any time without prior notice.
All services are performed by qualified technicians and are subject to availability and scheduling.

3. Use of the Website

By using our website, you agree to:

• Provide accurate and truthful information when contacting us or scheduling a service

• Not misuse or attempt to disrupt our website or online systems

• Not copy, reproduce, or distribute website content without prior written permission

Our website and all its content including text, images, and design are the property of Diesel Doctors and are protected under copyright laws.

4. Appointments and Scheduling

To ensure timely service, we recommend booking appointments in advance.
While we do accept walk-ins and emergency requests, scheduled appointments receive priority.

If you need to reschedule or cancel an appointment, please notify us as early as possible to allow us to accommodate other customers.

5. Vehicle Responsibility and Authorization

When you bring your vehicle to Diesel Doctors, you authorize our technicians to inspect, diagnose, and perform the agreed-upon repairs or maintenance.

You agree that:

• You are the legal owner or authorized agent of the vehicle.

• You will provide accurate information about the vehicle and any issues.

• You are responsible for removing personal belongings before service.

• Diesel Doctors is not liable for loss or damage to items left inside the vehicle.

We will never perform additional repairs without your consent. You will be informed of any changes or additional work required before proceeding.

6. Parts and Warranties

We use only high-quality, reliable parts for all repairs and services.
Any manufacturer warranties on parts will be honored as provided by the supplier.

Diesel Doctors does not guarantee parts or products supplied by customers.
Warranty coverage may vary depending on the type of repair, vehicle, and part manufacturer policies.

7. Payments and Billing

Payment is due upon completion of services unless otherwise arranged.
We accept major payment methods, including credit/debit cards, cash, or other approved methods.

By agreeing to these Terms, you acknowledge that:

• All estimates provided are approximations based on visible or reported issues.

• Final costs may change depending on additional repairs or findings.

• Delayed payments may result in additional fees or withholding of the vehicle until payment is completed.

8. Emergency Roadside Service

Our emergency roadside repair in Baltimore MD is available 24 hours a day.
We strive to respond quickly, but response times may vary depending on weather, traffic, or distance.

While we take every precaution, Diesel Doctors is not responsible for:

• Delays caused by external conditions

• Further damage resulting from continued vehicle operation after initial breakdown

• Circumstances beyond our control, such as road closures or hazardous conditions

9. Limitation of Liability

While we take great care in every repair and service, Diesel Doctors will not be liable for:

• Indirect, incidental, or consequential damages

• Loss of income, time, or use of the vehicle

• Damages resulting from prior mechanical issues, poor maintenance, or misuse

Our liability, if any, is strictly limited to the cost of the specific service provided.

10. Customer Responsibilities

By using our services, you agree to:

• Provide accurate contact and vehicle information

• Approve repair work before it begins

• Retrieve your vehicle promptly after completion

• Comply with local laws regarding vehicle safety and emissions

Failure to pick up a vehicle after service completion within a reasonable time may result in storage fees.

11. Privacy and Data Protection

Your privacy is important to us.
We collect, store, and process personal information in accordance with our Privacy Policy.
By using our services, you consent to our use of your data as outlined in that policy.

12. Third-Party Links

Our website may contain links to third-party websites for convenience or reference.
We do not control or endorse these sites and are not responsible for their content, products, or privacy practices.

We recommend reviewing the privacy policies and terms of any third-party sites you visit.

13. Intellectual Property Rights

All content on this website including text, images, graphics, and logos is owned by Diesel Doctors and protected under copyright and intellectual property laws.

You may not copy, reproduce, or use any content without written permission from Diesel Doctors.

14. Indemnification

By using our website and services, you agree to indemnify and hold harmless Diesel Doctors, its employees, and affiliates from any claims, damages, or expenses arising from:

• Misuse of our services or website

• Violation of these Terms

• Negligence or misconduct related to your vehicle or actions

15. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Maryland and applicable federal laws of the United States.

Any disputes arising under these Terms shall be resolved in the courts located in Baltimore, MD.

16. Changes to These Terms

Diesel Doctors reserves the right to update or modify these Terms at any time without prior notice.
Any changes will take effect immediately upon posting to this page.
Your continued use of our website or services after changes are posted constitutes acceptance of the new Terms.